Workshop Manager - West Sussex

Workshop Manager

£55,000 starting salary plus an excellent benefits package

Horsham, West Sussex

Permanent/Full Time

Working Hours: Monday to Friday (8am – 5pm) 

Our client, a leader in the bus and coach industry, known for engineering precision and innovation, is expanding its team. They are seeking an experienced Workshop Manager to join their dynamic Aftersales team. This role is pivotal in providing high-quality maintenance and repair services for a growing parc of buses and coaches, directly impacting their commitment to reliability and customer satisfaction throughout the UK and Ireland.

It’s a chance to join a growing and progressive company with some industry leading products so if you are looking for a career move with potential for growth this is your role.

Duties & Responsibilities:

• Manage the processes of pre-delivery inspections, routine maintenance, preventative measures, and repairs to ensure vehicle reliability and roadworthiness.
• Control workload for the in-house Technicians and Mobile Field Engineers.
• Maintain accurate records of maintenance, repairs, and inspections requirements: for their Accounting, Customers, Truckfile and DVSA.
• Maintain Quality control the preparation of vehicles to a high standard.
• Control of work processes within guidelines of the manufacturers.
• Maintain and control warranty work and claim submission within the guidelines set out by the manufacturers.
• Comply with all health and safety regulations and company policies.

Your Background & Skill:

• Proven experience working in an Aftersales team within the bus, coach, or heavy vehicle sector preferred but not a must.
• Excellent knowledge of workshop systems for loading, performance and productivity. (Advantage to have worked with Pinnacle but not essential)
• Ability to work independently, managing time and resources effectively.
• Relevant qualifications (e.g., NVQ, City & Guilds, or equivalent) in vehicle maintenance and repair industry an advantage.
• Excellent communication skills, both verbal and written.
• This role may suit someone looking for the next step into management from an experienced service advisor or workshop controller.
• Full clean driving licence. (PSV) Licence preferrable but not essential.

Benefits:

Our client provides a very competitive salary, with multiple opportunities for professional & technical growth, and a dynamic work environment. Their company provides a unique opportunity for you to train and gain knowledge across multiple brands including new EV models.

• Signing on bonus of £1000
• Starting Salary £55,000
• 22 days annual holiday. + 1 Additional day holiday each year of service capped at 25 days annual leave 8 bank holidays
• Company Vehicle + Fuel card.
• Statutory Sick Pay.
• Workplace Pension Plan.
• Commission structure for service labour sales.
• Cycle to Work Scheme.
• Employee benefits portal.
• Great work life balance/flexible working hours.

Training:

• Paid OEM training on all major brands in our clients portfolio including advanced EV training and certification.
• Working closing with all key component suppliers, with advanced training on all diagnostic equipment (if applicable)
• In-house training and development with Engineering and technical experts.
• Apply today to become a key member of clients Aftersales team.

For further details on this role, please submit your CV to Adam Curtis of ACS Recruitment Consultancy.