Parts Call Centre Advisor - Norfolk

Parts Call Centre Advisor

£26k With £28k OTE

Diss

Permanent, Full Time

Monday to Friday (8am – 5pm or 9am – 6pm) / 1 in 2 Saturdays 8am – 1pm

We are currently on the lookout for a Parts Call Centre Advisor to join our client’s company, based in Diss. If you are an experienced Automotive Parts Advisor and would like a new challenge within a different company – then please apply today!

Duties and Responsibilities include:

• Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
• Delivering exceptional customer service to external and internal customers.
• Maintaining a strong working relationship with the manufacturer.
• Discussing relevant promotions and offers to customers.
• Receiving, recording and allocating parts and consumables from suppliers.

Your background & skill:

• Previous experience working in an automotive parts operation is essential.
• Excellent communication skills.
• Ability to work towards deadlines.
• Confident and professional.

For further details on this role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy.